
High Intensity and Complex Supports
​Empowering Lives with Compassionate and Expert Support
At Tibii, we believe that every individual has the right to live with dignity, respect, and autonomy and deserves the highest quality of care, especially when managing complex behaviours and high-intensity needs. We’re not just delivering services—we’re transforming lives through our compassionate and expert approach.
Our High Intensity and Complex Supports are designed not just to meet the medical and personal care needs of our participants, but to do so in a way that honors their human rights. By integrating the Human Rights model of care into our practice, we ensure that each participant is treated as a whole person, with their preferences, choices, and well-being at the forefront of everything we do.
What Are High Intensity and Complex Supports?
High Intensity Supports refer to specialised care for individuals who have significant or complex medical, behavioral, or personal care needs. These supports require trained professionals to deliver services that are safe, effective, and aligned with the highest standards set by the NDIS, all while respecting the rights and dignity of each participant.

Expert Care for Complex Needs Tailored Just for You
What Makes Tibii Different?
Personalised Support Plans: We believe in a person-centered approach. Every individual is unique, and so is our care. Our tailored support plans, including 1:1, 2:1, and 3:1 options, ensure the right level of care is provided based on individual needs.
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Specialised Training for Our Team: All Tibii support workers receive ongoing training in Positive Behaviour Support (PBS), mental health complexities, and Crisis Prevention Intervention. This ensures they are always ready to handle the most challenging situations with empathy and professionalism.
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A Human Rights Approach: At Tibii, human rights are at the core of everything we do. We are dedicated to ensuring that every individual’s dignity, autonomy, and personal preferences are always respected.

How We Support Complex Needs
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Tibii is equipped to provide high-quality support in a range of environments, with a special focus on:
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Supported Independent Living (SIL): We offer flexible support in SIL settings, empowering individuals to live more independently while receiving the care they need.
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Mental Health and Behavioural Support: With specialized mental health training, our team is equipped to help individuals manage complex emotional and behavioural needs.
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Crisis Prevention and Intervention: Our trained team members are always ready to respond safely and effectively to challenging situations, ensuring the safety and well-being of all involved.
Human Rights Model of Care in Practice:
At Tibii, our approach to High Intensity and Complex Supports is deeply rooted in the Human Rights model of care. This means:
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Respect for Dignity: We honor the intrinsic worth of every participant, ensuring that their care is delivered with respect and compassion.​
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Empowerment: We support participants in making informed choices about their care, giving them control over their daily routines and treatment plans.
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Participation: Participants are actively involved in the development and review of their care plans, ensuring their voice is heard in all decisions that affect them.
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Non-Discrimination: We provide equitable care that respects the diversity of our participants, ensuring that everyone receives the support they need, free from discrimination.
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Transparency: We maintain open and honest communication with participants and their families, ensuring they have full access to information about their care.
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to read the article on Human rights principle please find this HERE
Why Choose Tibii?
1. Leading with Heart and Expertise
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Our team of developmental educators, behavior practitioners, and specialists bring vast experience and knowledge to every interaction. Grounded in cutting-edge research and real-world practice, Tibii is at the forefront of delivering personalised support that truly makes a difference.
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2. Specialised Training for Exceptional Care
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Support Workers You Can Trust: Our support workers are not just caregivers—they’re highly skilled professionals trained to handle even the most challenging situations with empathy and precision. Tibii’s comprehensive training programs equip our team with the latest techniques in positive behavior support, crisis management, and more.
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Continuous Learning and Growth: We invest in the continuous development of our staff. Through Tibii’s dedicated training school, our support workers have access to ongoing education, ensuring they are always evolving and finding new ways to deliver the best care possible.
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3. Empowered Leadership for Better Outcomes
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Building Stronger Teams: Our service managers are not only overseeing care but actively leading it. With advanced training in leadership, management, and human rights practices, they build teams that are perfectly aligned with the unique needs of our participants.
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Upholding Dignity and Respect: At Tibii, we’re committed to a human rights-based approach. This means every individual we support is treated with respect and dignity, ensuring their voices are heard and their rights upheld.
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4. Transformative Results That Inspire Hope
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We have witnessed the remarkable outcomes that can be achieved when participants receive the right support. Our approach has been a game changer, bringing hope and positive change to lives across Australia. Tibii is not just about care—it’s about building a brighter future for everyone involved.



